The Parts Analyst at Delval plays a critical role in identifying and procuring the correct components, materials, and parts essential to our clients’ operations and our Service Department’s success. We provide comprehensive training to develop your expertise in boiler equipment, enabling you to accurately identify and quote the inquired product. You’ll gain or enhance your knowledge of sourcing optimal materials at competitive prices. Reporting to the Parts Department Manager, you’ll support Sales, Service, and work with Accounting/Administration departments.

• Provide expert assistance to customers, salespeople, and service technicians via phone and email
• Collaborate with internal resources when additional expertise is needed
• Utilize company tools (NetSuite, CB Navigator, SharePoint, CB manuals, vendor resources) to research solutions
• Create and distribute pricing quotes following company margin guidelines
• Include accurate pricing, lead times, and freight costs in all quotes
• Assist with service-related research and quoting as needed
• Enter orders into systems following department guidelines for accuracy and detail
• Prepare purchase orders to support sales
• Provide follow-up with customers on inquiries requiring research same-day
• Communicate status updates to all involved parties
• Prioritize work based on criticality while maintaining professionalism
• Inventory management and tracking
• Receiving and inspecting incoming shipments
• Order picking and preparation
• Maintaining warehouse organization and cleanliness

Additional Responsibilities

• Assist with warehouse work flow process (may involve heavy lifting and ladder climbing) as needed
• Perform shipping and receiving functions as needed
• Physical inventory processes (warehouse counts, service truck counts, cycle counts)
• Attend recommended training to expand product knowledge
• Handle occasional off-hours emergency parts requests with prompt, reliable response
• Manage inventory levels through reorder reports and stock replenishment
• Perform other duties as assigned by management

Benefits:

Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K with match, Profit Sharing, Tuition Reimbursement, Paid Time Off (PTO), Company Holidays, Referral Program

EEO Statement:

Our company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression. We comply with federal, state, and local laws regarding nondiscrimination in employment practices.

About Us:

We’re a successful and growing company, thriving in a growing market. We are experts in industrial and commercial steam and hot water equipment, systems, controls and all related services. We have been providing steam and hot water equipment, expert field service, system design & specification, control systems, code welding, and water treatment chemical services for over 60 years. The company currently operates from its headquarters in Valley Forge, PA, and maintains four separate sales and service offices in Lebanon, PA, Washington, PA, Sykesville, MD, and our newest location Easton, MD.